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Half of B2B software buyers now start their research in an AI chatbot more often than in Google (G2, March 2026, 1,076 buyers, self-reported). An answer read there often sends no click.

Group 1.3.3

Evidence

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These statements were here until a source did not support them.

  • It said: 30 to 50% of tool research happens in an assistant that never sends a click.

    We found: No study. The nearest figure is a G2 survey: about half of B2B software buyers start research in a chatbot more often than in Google.

    Now: The G2 survey figure, labelled self-reported.

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