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marketinque

Delete one step from signup

Every removed field is measurable conversion. Start with the one you “might need later”.

Step 2.4.2

Time: 1h

Done when

Quote the signup steps before and after the cut. The after list is one step shorter than the before list. (Proof: the exact words.)

If this is a change to your product

What must become true
The signup flow has one fewer step than before, and nothing it dropped was needed to create the account: the field or screen is collected later, or not at all.
Where it usually lives
The signup route and its form handler. A dropped verification or profile step usually moves to the first-run screen after signup.
The trap
A field removed from the form but still required by the handler or the database fails silently for some signups. Complete a signup as a stranger after the change.

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